Thank you for choosing iMiMofficial (https://imimofficial.com). We want to ensure you are completely satisfied with your purchase. If you have any questions about our refund policy, please contact us through our contact us form.
1. Courses and Products
All sales of courses and products on our website are final. We do not offer refunds or exchanges for change of mind.
2. Defective or Damaged Items
In the rare event that you receive a defective or damaged item, please contact us immediately at [email protected] to arrange for a replacement or refund. Remember, we still don’t guarantee to provide a refund but based on your request and state of the item/product, we will surely provide a replacement if applicable.
3. Digital Products
Due to the nature of digital products, such as downloadable files or online courses, all sales are final. We do not offer refunds for digital products once the purchase is completed. You are given limited options to download the files or access the content and you should consume them on stipulated time.
4. Refund Process
If you are eligible for a refund based on the conditions outlined above, please contact us within 2 days of receiving your order. To complete your refund, we require proof of purchase. Once your request is received and approved, we will initiate a refund to your original method of payment. Please allow 3 days for the refund to be processed and reflected in your account.
5. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or contact your credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund after [number of days] days, please contact us at [email protected] for assistance.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at [email protected].
7. Exceptions
There may be certain circumstances where refunds are not granted, including but not limited to:
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than 2 days after delivery.
8. Changes to Refund Policy
We reserve the right to update or change our refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
By making a purchase on https://imimofficial.com, you acknowledge that you have read, understood, and agree to our refund policy. If you have any questions or concerns regarding our refund policy, please contact us through our contact us form.
